Privacy Policy
Effective Date from 01st April 2026
At KM THERMOPACK PVT LTD, we are committed to protecting the privacy of our website visitors and customers. This Privacy Policy outlines how we collect, use, and safeguard your information when you browse our catalog or utilize our Free Sample shopping cart service.
1. Information We Collect
To facilitate your request for free product samples and to provide a seamless browsing experience, we collect the following types of information:
Contact Information: Name, job title, company name, email address, and phone number.
Shipping Details: Business address or preferred delivery location for sample fulfillment.
Order History: Records of the specific punnets or food containers you have requested for evaluation.
Technical Data: IP address, browser type, and usage patterns via cookies to improve website functionality.
2. How We Use Your Information
We use the data collected primarily to get our products into your hands. Specifically:
Sample Fulfillment: To process and ship your free sample orders at no cost to you.
Business Communication: To follow up on your experience with our samples and provide technical specifications or quotes.
Improvement: To analyze which packaging solutions are most popular and refine our product line.
Marketing: With your consent, we may send updates regarding new sustainable materials or innovative packaging designs.
3. The "Free Sample" Transaction
While our shopping cart facilitates a "zero-cost" transaction, please note:
No Payment Data: Since samples and delivery are free, we do not collect credit card or banking information during the sample checkout process.
Verification: We reserve the right to verify business credentials to ensure samples are being sent to genuine industry professionals.
4. Data Sharing and Disclosure
We do not sell or rent your personal information. We only share data with third parties in the following circumstances:
Logistics Partners: Reliable courier services strictly for the purpose of delivering your samples.
Legal Compliance: If required by law or to protect our rights and safety.
5. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. Whether you are requesting a single punnet or a bulk sample pack, your data is handled with professional care.
6. Your Rights
You have the right to:
Access/Correct your personal data.
Opt-out of any marketing communications at any time.
Request Deletion of your contact information from our lead database.
7. Cookies
Our website uses cookies to remember your "shopping cart" selections as you navigate our catalog. You can disable cookies in your browser settings, though this may affect the functionality of the sample request tool.
8. Contact Us
If you have questions regarding this policy or our packaging products, please contact our Privacy Team at:
KM THERMOPACK PVT LTD
Email : SUPPORT@KMTHERMOPACK.COM
Email : SUPPORT@KMTHERMOPACK.COM
Address :